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Frequently Asked Questions...

FAQ – Frequently Asked Questions

Have a question for us?  Take a look below to some common questions we get asked.  Can’t find what you’re looking for?  Then feel free to contact us directly!  We’ll be pleased to help!

How much do you charge for a website?

Rogue 9 does not have set prices for our website design services. Our pricing will depend on the scope and detail of your project needs.  We prefer to meet with a client to discuss their individual project and offer advice that will best suit their business and their budget. For example, a simple site with only a few pages will cost a lot less than a larger more complex site with large amounts of graphics, videos, pictures etc… However because we are a small business with little overhead, we pass those savings on to you. Our prices are some of the best in the area and we will work with you to design a great looking website that works within your allowance.

What are your hours?

Our hours vary throughout the week.  You may contact us at anytime and we will get back to you at a time that is convenient for you.

Can you work on multiple projects at once?

Of course!  If you are in need of (for example) a website and a flyer, we will deliver both to you within a respectable time frame agreed upon by both parties.

Do you have an office location we can visit?

Unfortunately no.  Rogue 9 is a small home based business based in beautiful Chester England.  Because we work out of our home we can pass the savings on to our customers, as our overhead is low.  This gives you a great financial advantage over dealing with larger, more expensive companies.  We may be small, but we are mighty and we offer professional quality work for home, small and medium sized businesses.

How can we meet to discuss my business needs?

Simply call Rogue 9 Media at 07412 118882 (United Kingdom) or contact us via email at info@rogue9media.com and we’ll get back to you ASAP. Depending on your requirements, we can meet in person (which is what we prefer) to go over what your business needs are. If distance is a problem then we can chat over the phone, Skype of via FaceTime if preferred.

What if I don’t live near you, can you still provide for my business?

Absolutely! With the internet and global communications being as advanced as they are today, there’s no reason we can’t provide services to anyone around the globe!  Sending samples, checking sites, or getting approval for proofs is as simple as an email or a phone call.  In fact, we already have clients located around the world!

What are your servicing costs for graphic design work?

Our graphic design services pricing is dependant on the service your business requires. We offer some of the lowest prices in the business and work hard to keep our pricing low. Please feel free to contact us for a quote.

Do I have to pay for your services up front?

No. We like to meet with our clients whenever possible (we’re friendly) and find out exactly what it is they need.  We offer suggestions, feedback and will go through various options to maximise your business marketing potential.  When a project is agreed upon, details sorted and contracts signed then we usually require a 50% deposit to secure our work.

There are a lot of free website making services out there, why can’t I just make my own?

You are more than free to make your own website if you desire.  However making a website look and work great is a little more complicated. Most online free web services offer little flexibility with the templates they have and are limited to usually a few pages. They may also not be SEO optimised either which will not drive traffic to your site when people try and look for you online. There’s not much use having a website if no one can find you easily and quickly. Other factors come into play as well (such as hacking and security) and that’s why it’s important to have a website done by a professional.

Does it cost anything to arrange and have a meeting with you?

Not at all!  We love meeting our clients and have developed strong relationships with them and their business.  Contact us and we will arrange a meeting time and location that suits both parties.

I need something done for my business but I’m not sure if you do it?

We try and display all of our services on our site but we may occasionally need to do things we don’t usually do-such as printing or children’s wall murals.  Contact us and we will let you know if we can do it.  If not, perhaps we can point you in the direction of someone who can!

Do you have a mailing list?

We sure do!  In fact it’s on this page.  Simply fill out the form and we will put you on our mailing list.  We provide valuable information to our clients from time to time and love to get feedback from them as well.

What are your service costs for your marketing work?

Our marketing services pricing is dependant on the service your business requires. We offer some of the lowest prices in the business and work hard to keep our pricing low. Please feel free to contact us for a quote.

What is a CMS website?

A content management system (CMS) is a computer application used to create, edit, manage, and publish content in a consistently organized fashion so that it can be easily modified and edited, from any internet-connected computer in the world. It is highly secure, highly customisable, very SEO friendly and can be used for a large variety of uses including small to large businesses, blogs, manuals, articles, brochures and much, much more. Many large corporations around the globe use CMS websites including CNN, The New York Times, eBay, Ford Motors, Sony, People Magazine and others.

What type of businesses do you do work for?

Rogue 9 Media is a small creative agency and we like to deal with other small to medium sized businesses.  We also work with individuals who have home based businesses who need inexpensive media.  Since we are a small company, with very little overhead, we can charge a lot less than larger design firms-but still provide professional results.  We can do work for a large variety of small companies including (but not limited to) cafés, salons, spas, pubs, restaurants, handyman services, daycares, animal services, in-home businesses and more!  Give us a call to see how we can help you with a media solution that can help your business get recognised and grow.

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